Privacy Policy
Last updated: March 2026
1. Who we are
LocalBrand (ABN 39 517 210 256) builds professional websites and digital growth strategy for local businesses across Australia. In this policy, "we", "us", and "our" refer to LocalBrand.
This policy explains how we collect, use, store, and protect your personal information when you visit our website (localbrand.com.au) or engage our services.
2. Information we collect
We may collect the following personal information when you submit an enquiry through our website or engage us for services:
- Your name
- Email address
- Phone number (if provided)
- Business name and details
- Any additional information you include in your message
We do not collect personal information automatically through cookies, analytics, or tracking scripts unless otherwise stated.
3. How we use your information
We use the information you provide to:
- Respond to your enquiries and provide quotes
- Deliver the services you've engaged us for
- Communicate with you about your project
- Send relevant updates about our services (only if you've opted in or enquired directly)
We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-party services
Our website uses a small number of third-party services:
- FormSubmit.co — processes contact form submissions and delivers them to our email. FormSubmit does not store your data beyond delivery.
- Google Fonts — loads typefaces used on the website. Google may collect anonymised usage data as part of this service.
- Hosting provider — our website is hosted on infrastructure that may log standard server access data (IP address, browser type, pages visited) for security and performance purposes.
5. Cookies and local storage
Our website does not use tracking cookies, advertising cookies, or analytics cookies.
We use your browser's localStorage to remember your light/dark mode preference. This data is stored entirely on your device and is never transmitted to us or any third party.
6. Your rights
Under the Australian Privacy Principles (APPs), you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to update or correct inaccurate information
- Deletion — request that we delete your personal information, subject to any legal obligations we may have to retain it
- Complaint — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
To exercise any of these rights, contact us at hello@localbrand.com.au.
7. Data security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes using encrypted connections (HTTPS) across our website and limiting access to personal data to authorised personnel only.
8. Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with an updated "last updated" date. We encourage you to review this page periodically.
9. Contact us
If you have any questions about this privacy policy or how we handle your personal information, contact us at: